Monday, 26 March 2012



If you have tried the suggestions provided in the Basic troubleshooting section and are
still unable to connect to your HP device to the wireless network, try the following
suggestions in the order presented:
• Make sure your computer is connected to your network
• Make sure that the HP device is connected to your network
• Check to see if the firewall software is blocking communication
• Make sure the wireless version of the HP device is set as the default printer driver
(Windows only)
• Make sure the HP Network Devices Support service is running (Windows only)
• Add hardware addresses to a wireless access point (WAP)

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