Tuesday, 10 July 2012

How to Troubleshoot an HP Printer's Problem Printing

Using the setup disc that comes with your HP printer helps ensure the correct drivers and ports are installed. However, even after completing the installing, sometimes your printer fails to operate correctly. Troubleshooting an HP printer printing problem begins with checking the printer for errors and working your way through common causes. The HP website provides you with contact information if you are unable to solve your printing problem after troubleshooting your HP printer.


Review the screen on the HP printer and your computer screen. If an error code is provided, use your book to determine the meaning of the code.

Check the printer and make sure the power is on. If the printer is switched on, a light appears on the button. Make sure the printer is plugged into an outlet and connected to your computer with a USB cable if you do not use a network printer.

Click on the "My Computer" icon on your computer screen. Locate the "Change a setting" title under "System Task". Click on it then locate the "Printers and Faxes" icon in the new window. Click on the icon and make sure the HP printer has a check beside it as your default printer.

Turn the printer off and then switch it back on to reset internal settings that may have turned off. Allow the printer to remain off for at least 60 seconds.

Follow the manufacturer's instructions and perform a self-test on the HP printer. If it fails, the printer is not working properly and needs repair. Otherwise, print a test page by pressing the "Print Screen" button at the top right of your keyboard. If no page prints, the printer is not communicating with your computer properly.

Replace the USB cables running from the printer to your computer to ensure it is working. Check the communication port by clicking on "Printers and Faxes" and then left clicking with your mouse pointer over the HP printer icon. Click on "properties" and then click the tab for "Ports." Make sure the HP port is checked.

kind of any problem Call Us 
+1-855-517-2433(Toll Free)

No comments:

Post a Comment