Friday, 1 February 2013

How to Troubleshoot an HP Printer's Problem Printing

Using the setup disc that comes with your HP printer helps ensure the correct drivers and ports are installed. However, even after completing the installing, sometimes your printer fails to operate correctly. Troubleshooting an HP printer printing problem begins with checking the printer for errors and working your way through common causes. The HP website provides you with contact information if you are unable to solve your printing problem after troubleshooting your HP printer.


Instructions



Review the screen on the HP printer and your computer screen. If an error code is provided, use your book to determine the meaning of the code.


Check the printer and make sure the power is on. If the printer is switched on, a light appears on the button. Make sure the printer is plugged into an outlet and connected to your computer with a USB cable if you do not use a network printer
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