Wednesday, 29 August 2012

The black ink in office-jet 7000 E809 is not printing.



Check the cartridge compatibility.
Replace incompatible cartridges.
For more information on how to clean the printhead, see instructions in this document to clean the print head
Troubleshooting Steps...
If these steps resolved the issue, you do not need to continue troubleshooting.
If the issue persists, continue to the next solution.

Step 1:
INSTRUCTION 1: Do not use wrinkled paper
Use the correct paper type for your project.
For everyday text documents, plain paper with ColorLok technology works well. Paper with ColorLok technology is industry-standard paper that works well with HP ink.

Step 2:
INSTRUCTION 2: Plain paper with ColorLok technology is recommended for text printing
Click the Printing Shortcuts tab.





Windows Vista or Windows 7:
Click the Windows icon (), click All Programs, click HP, and then click HP Solution Center.
HP Solution Center opens in a new window.
Click Settings ().
In the Print Settings area, click Printer Toolbox. The printer Toolbox opens. 
 Click the Estimated Ink Levels tab. The estimated ink levels display in a graphic on the computer.





Step 3:
INSTRUCTION 3: Estimated ink level graphic in the Toolbox
If the ink-level graphic shows low or empty cartridges, and you are dissatisfied with the quality of your printouts, replace the cartridges now. Click here to go to instructions in this document for installing a replacement cartridge.
If the ink-level graphic shows full cartridges, you do not need to replace the cartridges yet. Continue to the next solution.

Windows XP:
Click Start, click All Programs, click HP, and then click HP Solution Center.

Windows Vista or Windows 7:
Click the Windows icon (), click All Programs, click HP, and then click HP Solution Center.
Click Settings ().
In the Print Settings area, click Printer Toolbox. The printer Toolbox opens.
On the Device Services tab, click Clean the Printheads ().
Click Clean to begin the process.

If the issue persists, continue to the next step.. See More ()

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1 comment:

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